Frequently Asked Questions
What should I bring on the trip?
We recommend bringing sunscreen, a hat, sunglasses, swimwear, a towel, and a change of clothes. Don’t forget your camera or smartphone to capture the stunning scenery. If you have any special dietary needs, please inform us in advance.
Is the trip suitable for children?
Yes, the trip is family-friendly. However, due to the nature of the activities, it may be more suitable for children who are comfortable with snorkeling and boat rides.
What if the weather is bad on the day of the trip?
Safety is our top priority. If weather conditions are unfavorable, the trip may be rescheduled or canceled. In case of cancellation, you will be offered a full refund or the option to reschedule.
Are there vegetarian options available for lunch?
Yes, we can accommodate dietary preferences such as vegetarian or vegan. Please inform us of any dietary restrictions when booking.
Is there a cancellation policy?
Yes, cancellations made 72 hours before the departure date are eligible for a full refund. Cancellations made within 72 hours of the departure date may not be refunded. Please review our full cancellation policy for more details.
Is travel insurance required?
While travel insurance is not mandatory, we highly recommend purchasing it to cover any unforeseen circumstances during your trip.
Will there be a guide on the trip?
Yes, a knowledgeable local guide will accompany you throughout the adventure, providing insights into the area’s history, culture, and natural beauty.